Service and Maintenance
After sales service is important in any industry but, in the industries that we service, the ability to keep “wheels on the road” can make or break a business. The spare parts and maintenance arm of the business was started purely to support our OEM sales; however, our footprint and dedicated work ethic has led us to be a market leader in Fleet Maintenance in Mozambique and a tough competitor in Mpumalanga.
For our partners who have large road haulage fleets that we maintain, we have strategically placed branches nationally with full servicing ability. Our branches have service bays and overnight parking facilities. The main Branches are in Matola, Beira, Tete and Nelspruit and are supported by satellite branches in Nacala, Nampula and Pemba.
For the off-road fleets that we maintain for our partners in mining, at the ports and other key retail and manufacturing locations, we have set up dedicated teams on our clients' premises to ensure effective maintenance, reduce down time and thus improve our clients' efficiencies.
- Service excellence
- Minimum down time
- Competitive pricing
For all our clients, down time costs money, thus we strive to supply our clients with spare parts as quickly and cost effectively as possible. We source directly from our OEM partners and continuously aim to improve on our border clearance time and total supply chain delivery times.
We source directly from our OEM partners and continuously aim to improve on our border clearance time and total supply chain delivery times. Due to market demand and our delivery efficiencies, Choice Diesel has also formed a close alliance with SAC Commercial Parts in South Africa, which stocks more than 15 000 new part numbers at its main warehouse.